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Diversity Recruiting Best Practices: Building Pipelines That Actually Work

Most diversity recruiting fails because it treats symptoms, not causes. Here's how to build pipelines, reduce bias in evaluation, and create programs that actually increase representation—based on what's worked at leading firms.

By Coastal Haven Partners

Diversity Recruiting Best Practices: Building Pipelines That Actually Work

Diversity recruiting in finance often means the same approach with a different label. Post jobs more widely. Add a diversity statement. Count how many diverse candidates you interviewed.

Then hire the same profile you always did.

Real progress requires structural changes to how you source, evaluate, and select candidates. It means examining assumptions, adjusting processes, and measuring outcomes—not just inputs.

Here's how firms that actually improve diversity do it.


Why Traditional Recruiting Fails on Diversity

The Pipeline Excuse

"We'd hire more diverse candidates if we could find them."

This excuse persists despite its logical problems:

The math doesn't work: There are more diverse candidates in the market than diverse employees at most firms. If it were purely pipeline, representation would be higher.

Self-fulfilling prophecy: If you only recruit at the same schools where you've always recruited, you'll get the same candidates you've always gotten.

Conversion matters: Many firms source diverse candidates but fail to convert them. The pipeline exists—it's leaking.

The Evaluation Problem

Pattern matching: Hiring tends to favor candidates who look like people already there. This perpetuates homogeneity.

Unexamined criteria: "Culture fit" and "polish" often encode bias. They can screen out difference rather than identify capability.

Inconsistent evaluation: Without structured assessment, implicit bias influences decisions.

The Experience Problem

Candidates withdraw: Diverse candidates often have other options. If your process feels unwelcoming, they choose elsewhere.

Offers declined: Candidates accept offers where they feel they'll succeed. If they don't see people like them at your firm, they go elsewhere.

Early attrition: Even when hired, diverse candidates leave faster if the environment isn't inclusive. Recruiting without retention is a treadmill.


Building Real Pipelines

School Strategy Expansion

Beyond traditional targets: Target schools are valuable, but they're not the only source of talent. Expand recruiting to:

  • HBCUs (Historically Black Colleges and Universities)
  • HSIs (Hispanic-Serving Institutions)
  • Women's colleges
  • Strong regional schools with diverse student bodies

Deep relationships, not drive-bys: Don't just show up at career fairs. Build ongoing relationships with student organizations, faculty, and career services.

Multi-year investment: Pipeline building takes years. A single campus visit won't yield results. Commit to ongoing presence.

Partner Programs

Organizations that prepare diverse talent:

SEO (Sponsors for Educational Opportunity): Long-standing program placing diverse students in finance internships.

MLT (Management Leadership for Tomorrow): Professional development for diverse candidates targeting business careers.

Prep for Prep: Early pipeline development starting in middle school.

Code2040, /dev/color: Tech-focused but valuable for fintech roles.

Girls Who Invest: Building pipeline of women in asset management.

How to partner:

  • Sponsor programs financially
  • Provide mentors and speakers
  • Commit to interviewing and hiring participants
  • Track outcomes year over year

Events and Programming

What works:

Information sessions at diverse schools: Take bankers to campuses. Let students see people and ask questions.

Early identification programs: Sophomore programs, diversity weekends, insight days. Engage before formal recruiting.

Alumni networks: Connect diverse alumni with prospective candidates. Peer relationships matter.

What doesn't work:

  • One-off events without follow-through
  • Panels without interaction
  • Events that feel performative

Employee Referrals

The problem: Referral networks tend to be homogeneous. People know people like themselves.

The solution:

  • Incentivize diverse referrals specifically
  • Ask diverse employees to tap their networks
  • Track referral demographics
  • Combine referrals with other sourcing

Reducing Bias in Evaluation

Structured Interviews

What it means: Every candidate answers the same questions, evaluated against the same criteria.

Why it works: Unstructured interviews allow bias to creep in. Structured interviews force consistent evaluation.

Implementation:

  • Define competencies you're assessing
  • Create standard questions for each
  • Use scoring rubrics
  • Train interviewers on application

Blind Resume Review

What it means: Remove identifying information (name, school, addresses) from initial resume screens.

Why it works: Reduces bias based on names, school prestige, and other non-performance factors.

Limitations:

  • Can't blind everything (experience at certain firms reveals background)
  • Works best for initial screens
  • Must combine with other interventions

Diverse Interview Panels

What it means: Include diverse interviewers in every panel.

Why it works: Different perspectives catch different things. Candidates feel more comfortable.

Implementation:

  • Require diverse representation on panels
  • Track panel composition
  • Address gaps proactively

Criteria Clarity

Define what you're looking for before you see candidates:

  • What competencies predict success?
  • What evidence demonstrates each competency?
  • What's required vs. preferred?

Challenge assumptions:

  • Is "target school" actually predictive?
  • Does "culture fit" measure something real?
  • Are requirements actually required?

The Interview Experience

First Impressions

Welcoming environment: Reception staff briefed. Interviewers on time. Candidates not left waiting.

Representation: Diverse people visible throughout the process. Not tokenized, but naturally present.

Thoughtful scheduling: Accommodate observances, disabilities, and other needs without making candidates ask.

Interview Quality

Consistent professionalism: Every interviewer prepared. No inappropriate questions. Respectful interaction.

Genuine engagement: Interviewers who seem interested in the candidate, not checking boxes.

Candidate questions addressed: Time for candidates to ask questions. Honest answers.

Post-Interview

Prompt communication: Quick follow-up regardless of outcome.

Feedback when possible: Constructive feedback helps candidates even when they're not selected.

Relationship maintenance: Candidates not selected this cycle may be right later. Stay connected.


Conversion and Offers

Competitive Offers

Know the market: Diverse candidates often have multiple options. Your offer must compete.

Address concerns: What might make a diverse candidate hesitate? Address those proactively.

Sell the opportunity: Don't assume candidates want the job. Recruit them actively.

Connect Before They Start

Pre-boarding: Connect new hires with future colleagues before their start date.

Mentorship assignment: Pair incoming diverse employees with mentors immediately.

Cohort building: If you have multiple diverse hires, connect them to each other.

Onboarding Experience

Inclusive welcome: First days set the tone. Make diverse hires feel they belong.

Manager preparation: Train managers on inclusive leadership before their new hire starts.

Early feedback: Check in frequently. Catch issues early.


Measuring What Matters

Input Metrics

Track your funnel:

StageWhat to measure
SourcingDiversity of applicant pool by source
ScreenPass rates by demographic
InterviewInterview rates by demographic
OfferOffer rates by demographic
AcceptAcceptance rates by demographic
RetentionRetention rates by demographic at 1yr, 2yr

Analyzing the Funnel

Where's the drop-off? If diversity is strong at sourcing but weak at offer, the problem is evaluation—not pipeline.

Compare rates: If diverse candidates pass screens at 40% versus 60% for others, something's happening at that stage.

Investigate disparities: When you find differences, dig in. Is it bias? Are criteria appropriate?

Long-Term Metrics

Representation: Actual diversity at each level of the organization.

Promotion rates: Are diverse employees advancing at similar rates?

Retention: Are diverse employees staying?

Engagement: How do diverse employees rate their experience?


Common Mistakes

Lowering Standards

The mistake: Diversity recruiting means accepting less qualified candidates.

The reality: Diverse candidates are often more qualified because they've had to overcome more barriers.

The fix: Hold the same standards. Remove bias from how you evaluate against them.

Diversity as Box-Checking

The mistake: Treating diversity recruiting as separate from "real" recruiting.

The reality: Diverse candidates want to be hired for their capability, not their identity.

The fix: Integrate diversity into how you recruit everyone.

One-Time Efforts

The mistake: Big initiative one year, nothing the next.

The reality: Progress requires sustained effort.

The fix: Multi-year commitment with accountability.

Not Measuring

The mistake: Assuming good intentions produce good outcomes.

The reality: Without measurement, you don't know what's working.

The fix: Track, analyze, adjust.

Recruiting Without Retention Focus

The mistake: Diverse hires who leave quickly.

The reality: Turnover negates recruiting gains.

The fix: Inclusive environment must accompany diverse recruiting.


What Success Looks Like

Leading Firm Characteristics

Firms that succeed at diversity recruiting share patterns:

Senior commitment: Leadership owns outcomes, not just HR.

Accountability: Managers measured on diversity of their teams.

Investment: Resources committed to pipeline programs, training, and infrastructure.

Data discipline: Rigorous tracking and honest assessment.

Long-term view: Multi-year commitment, not quick fixes.

The Flywheel Effect

Success builds on itself:

Representation attracts candidates: Diverse candidates want to work where they see people like them.

Alumni build pipeline: Former diverse employees become recruiters, mentors, and advocates.

Culture improves: Diverse teams create more inclusive environments.

Business performance: Diverse teams perform better, creating more opportunity.


Key Takeaways

Diversity recruiting that works requires structural change, not cosmetic adjustments.

Pipeline building:

  • Expand school strategy
  • Partner with prep programs
  • Build long-term relationships
  • Don't rely only on referrals

Bias reduction:

  • Structured interviews
  • Defined criteria
  • Diverse panels
  • Challenge assumptions

Candidate experience:

  • Welcoming environment
  • Consistent professionalism
  • Competitive offers
  • Intentional conversion

Measurement:

  • Track the full funnel
  • Analyze where drop-offs occur
  • Measure retention, not just hiring
  • Hold yourself accountable

The mindset: Diversity recruiting isn't about lowering standards or checking boxes. It's about finding excellent candidates who traditional processes miss.

The talent exists. The question is whether your process finds it and your environment keeps it.

That's what separates firms that talk about diversity from firms that actually achieve it.

#diversity#recruiting#talent-acquisition#dei#hiring#hr-strategy

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