Evaluating DEI Programs: How to Tell Which Firms Actually Walk the Talk
Every bank claims to care about diversity. Marketing materials feature diverse faces. Websites mention inclusion initiatives. But which firms actually deliver? Here's how to separate substance from performance.
Evaluating DEI Programs: How to Tell Which Firms Actually Walk the Talk
Two firms. Same glossy recruiting brochures. Same language about "commitment to diversity." Same photos of diverse employees.
One has genuinely built an inclusive environment where diverse professionals advance. The other has a marketing campaign with no substance behind it.
How do you tell the difference?
This matters. If you're a diverse candidate choosing between firms—or anyone who cares about workplace culture—the ability to evaluate DEI programs is a practical skill. The wrong choice puts you in an environment that talks about inclusion while systematically failing to deliver it.
Here's how to see past the marketing and evaluate what's actually happening.
The Evaluation Framework
What Actually Matters
Effective DEI programs have measurable characteristics:
Representation at senior levels: Not just diverse entry-level hiring, but diverse people advancing to VP, Director, MD, and partner.
Retention parity: Diverse employees staying at similar rates to non-diverse peers.
Fair progression: Promotion rates that don't systematically disadvantage any group.
Inclusive culture: Day-to-day environment where diverse employees feel they belong.
Accountability: Leadership held responsible for DEI outcomes, not just statements.
What's Often Just Performance
Marketing emphasis: Heavy external communication about diversity without corresponding internal reality.
Diverse recruiting classes: Hiring diverse entry-level classes without retaining or promoting them.
ERG existence: Employee Resource Groups that exist but lack resources, senior support, or influence.
Annual statements: CEO letters about diversity commitment that don't connect to specific actions.
Awards and recognition: External DEI awards that may reflect application skill more than actual performance.
Research Methods
Public Data and Reports
Diversity reports: Many large firms publish annual diversity statistics. Look for:
- Representation by level (not just overall)
- Trend over time (improving or stagnating?)
- Specificity (detailed data vs. vague claims)
Caution: Aggregated numbers can hide problems. A firm might be 50% women overall but 10% women at MD level.
What good looks like:
- Representation data broken out by level
- Multiple years of trend data
- Honest acknowledgment of gaps
- Specific goals and progress tracking
Third-Party Assessments
Human Rights Campaign Corporate Equality Index: Evaluates LGBTQ+ workplace policies and benefits. Useful but limited to policy, not culture.
Vault/Chambers diversity rankings: Based on surveys and reputation. Directionally useful but can reflect marketing investment.
Glassdoor and similar platforms: Anonymous employee reviews. Search specifically for diversity-related comments. Look for patterns.
Caution: Third-party assessments are imperfect. Some firms are better at the application process than actual performance.
Employee Network Intelligence
Talk to current employees: The most reliable information comes from people who work there. Ask:
- What's the culture really like for diverse employees?
- Do diverse people get promoted at the same rate?
- Are the ERGs actually influential?
- What would you change about DEI here?
Talk to former employees: People who've left can be more candid. Why did they leave? Would they return?
Professional networks: Organizations like Management Leadership for Tomorrow (MLT), Sponsors for Educational Opportunity (SEO), and industry-specific diversity groups have members across firms who can share experiences.
LinkedIn analysis: Look at the firm's leadership team. How diverse is it? Look at people who left. What did diverse professionals do after leaving?
Interview Process Observation
Who interviews you: Is your interview panel diverse? Do you meet diverse senior leaders?
Questions asked: Do interviewers seem genuinely interested in creating inclusive environment, or is diversity a checkbox topic?
Recruiting events: Who attends firm events? Who speaks? What topics are covered?
Red Flags
Leadership Disconnect
The warning sign: Diverse recruiting materials but homogeneous senior leadership.
What it suggests: The firm may hire diverse entry-level talent but fail to retain or promote them.
Questions to ask:
- How many diverse MDs/partners are there?
- What's the typical career path for diverse professionals here?
- Can you introduce me to a diverse senior leader I could speak with?
Defensive Responses
The warning sign: Firm representatives become defensive or dismissive when asked about DEI.
What it suggests: They're not confident in their actual performance.
Healthy response: "Great question. Here's what we're doing, here's where we've made progress, and here's where we still have work to do."
Unhealthy response: "We have strong diversity. Can we move on to other topics?"
Vague Commitments
The warning sign: Language about "commitment" and "importance" without specific actions or metrics.
What it suggests: DEI may be a marketing exercise rather than operational priority.
Questions to ask:
- What specific diversity goals do you have?
- How do you measure progress?
- What happens if goals aren't met?
High Diverse Turnover
The warning sign: Diverse professionals leave at higher rates than peers.
What it suggests: Something about the environment isn't working for diverse employees.
How to investigate:
- Ask about retention rates by demographic
- Talk to people who've left
- Look for patterns in departures
Siloed DEI Function
The warning sign: DEI is someone's job, disconnected from line leadership accountability.
What it suggests: DEI may not be integrated into actual business operations and decisions.
Better indicator: Business leaders (not just HR/DEI staff) held accountable for diverse outcomes in their groups.
Green Flags
Diverse Senior Leadership
The positive signal: Multiple diverse people at MD/partner level, especially in business roles (not just support functions).
What it suggests: The firm has actually promoted diverse talent over time.
What to look for:
- Diverse leaders in prominent client-facing roles
- Diverse people on management committees
- Diverse sponsors in recruiting and development
Specific, Measurable Goals
The positive signal: Concrete targets for representation, promotion, and retention with public accountability.
What it suggests: The firm treats DEI as a business objective, not a PR campaign.
Example of good practice: "We've committed to 30% diverse MDs by 2025. We're currently at 22%, up from 18% three years ago. Here's what we're doing to close the gap."
Systemic Interventions
The positive signal: Changes to core processes (hiring, promotion, evaluation) rather than just add-on programs.
Examples:
- Structured interviews to reduce bias
- Promotion review processes that check for demographic patterns
- Sponsorship programs that formalize senior support
- Accountability metrics for managers
Why it matters: Add-on programs (one-off events, optional training) rarely change outcomes. Systemic changes to how the firm operates do.
Honest Acknowledgment of Gaps
The positive signal: Firm honestly discusses where it falls short, not just where it succeeds.
What it suggests: Self-awareness and genuine commitment to improvement.
What to look for:
- Public reporting that includes unflattering data
- Leaders who discuss challenges, not just wins
- Investment in areas of identified weakness
Employee Validation
The positive signal: Current and former diverse employees speak positively about their experience.
What it suggests: The culture actually supports diverse professionals.
Strongest signal: Diverse employees who would recommend the firm to other diverse candidates.
Questions to Ask
For Recruiters
- "Can you share diversity representation by level for this group?"
- "How has diverse representation changed over the past five years?"
- "What happens if managers don't meet diversity goals?"
- "What's the retention rate for diverse professionals vs. overall?"
For Diverse Employees
- "What's your honest assessment of the culture here for someone like me?"
- "Have you seen diverse people advance to senior levels?"
- "What would you change about DEI at this firm?"
- "Would you encourage other diverse professionals to join?"
For Senior Leaders
- "How do you personally contribute to DEI outcomes?"
- "What specific diversity goals is your group working toward?"
- "How is DEI performance factored into your evaluation?"
- "What's been the biggest challenge in improving diversity?"
For ERG Members
- "How much influence does this ERG actually have?"
- "Do senior leaders engage with ERG priorities?"
- "What's the budget and resource allocation for this group?"
- "What has the ERG accomplished in the past year?"
Industry Patterns
Bulge Bracket Banks
General pattern: Most have extensive DEI infrastructure, diverse entry-level hiring, but persistent challenges at senior levels.
What to evaluate: Senior representation and promotion patterns, not just entry-level diversity.
Elite Boutiques
General pattern: Smaller size means less formal DEI infrastructure but potentially more direct accountability.
What to evaluate: Does the partner group reflect diversity? In small firms, leadership composition is the ultimate test.
Private Equity
General pattern: Generally less diverse than banking. Smaller firms with less formal recruiting means fewer structured programs.
What to evaluate: Portfolio company board diversity, investment team composition, firm culture.
Hedge Funds
General pattern: Highly variable. Some have made genuine efforts; others have done little.
What to evaluate: Investment team composition, firm leadership, specific DEI actions vs. absence of consideration.
Venture Capital
General pattern: Industry-wide diversity challenges. Significant gap between stated intentions and actual partner-level diversity.
What to evaluate: Partner composition, track record of backing diverse founders, LP composition.
Making Your Decision
Weighing DEI Against Other Factors
DEI environment matters, but so do other factors:
- Deal experience and training
- Exit opportunities
- Compensation
- Geography
- Sector focus
- Specific team culture
The trade-off reality: The most diverse firm may not offer the best deal experience. The best deal flow may come from a less diverse environment. Know your priorities.
When to Prioritize DEI
Prioritize DEI if:
- Inclusive environment is essential to your wellbeing
- You've had negative experiences elsewhere
- You want to bring your full self to work
- You value being part of culture change
Accept trade-offs if:
- Other factors outweigh DEI importance for you
- The less-diverse firm offers substantially better opportunity
- You're confident you can succeed in tougher environment
- Short-term stay means culture matters less
The Individual Team Reality
Firm-level data matters, but your experience depends on your specific team.
What this means: A firm with poor overall diversity might have an excellent specific team. A firm with strong overall diversity might have a problematic specific group.
How to investigate: Meet the specific people you'd work with. Ask about their team culture specifically.
Beyond Evaluation: Making Change
If You Join
What you can do:
- Participate in ERGs and diversity initiatives
- Mentor junior diverse colleagues
- Provide honest feedback through proper channels
- Advocate for systemic improvements
- Model inclusive behavior
Recognizing Limits
The honest reality: Individual employees have limited power to change firm culture. Systemic change requires leadership commitment.
When to consider leaving: If the environment is genuinely harmful and change isn't happening, leaving may be the right choice.
Key Takeaways
Evaluating DEI programs requires looking past marketing to actual outcomes.
What to look for:
- Diverse representation at senior levels (not just entry level)
- Retention and promotion parity
- Systemic interventions in core processes
- Specific, measurable goals with accountability
- Honest acknowledgment of gaps
Red flags:
- Diverse recruiting with homogeneous leadership
- Defensive responses to DEI questions
- Vague commitments without specific actions
- High turnover among diverse employees
How to research:
- Analyze public diversity data (by level, over time)
- Talk to current and former diverse employees
- Ask specific questions in interviews
- Observe the recruiting process itself
The firms that actually walk the talk can demonstrate it. They have the data, the stories, and the confidence to discuss DEI honestly.
The firms that are just performing get uncomfortable when pressed. They deflect to general statements. They can't show you the numbers or the diverse leaders.
Learn to tell the difference. It matters for where you'll spend your career.